Contact Bonprix UK Customer Service
Bonprix UK Phone Numbers and Emails
Customer Service:
-
+44 333 200 3035Increase Credit Limit
-
+44 333 200 6014
Accounting/ Billing:
-
+44 333 200 5734Financial Difficulties
Bonprix UK Emails:
Bonprix UK Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bonprix UK is 443332003035. 62% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Friday.
Be prepared for the call as Bonprix UK may ask you for the following information to identify you as a customer: address or zip code, first and last name or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bonprix UK is 443332003035. 62% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Friday.
Be prepared for the call as Bonprix UK may ask you for the following information to identify you as a customer: address or zip code, first and last name or customer id or account no.
People call Bonprix UK mainly because of account, return/ replace and request for information.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Bonprix UK is customer.experience@fgh-uk.com. 83% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Bonprix UK Website:
Bonprix UK Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 8:00am - 6:00pm
Mailing Address:
Customer Services
2 Nunnery Square
Sheffield
S2 5DD
How Good is Bonprix UK's Customer Service?
Summary of Bonprix UK Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bonprix UK?
Account Question:
- “I cant pay as you won't accept my postcode”
- “I need my account statement please”
- “Need account number”
Return/ Replace Question:
- “Need to return order”
- “Returns”
- “Courier didn't pick up my return”
Payments and Charges Question:
- “Late payment”
- “Make a payment”
- “Overpaid”
Request for Information Question:
- “Can't place order”
- “To find out why im not receiving catalogues”
- “Talk about my payments”
Shipping and Delivery Question:
- “Need order I have just done to be next day delivery (tomorrow)”
- “Wrong item sent”
- “Paid for next day delivery still no item”
Product/ Service Question:
- “I cannot get your system to recognise my post code and I need to change my address as I have movef”
- “Recent error on order”
- “Purchase”
Activation/ Cancellation Question:
- “Order cancelled”
- “Cancel order”
Other Question:
- “Order not yet received”
- “Other”
- “Placesing a order”
Compare Bonprix UK Customer Service To
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