Contact Bonprix UK Customer Service
Bonprix UK Phone Numbers and Emails
-
+44 333 200 6014
Customer Service:
-
+44 333 200 3035Increase Credit Limit
Accounting/ Billing:
-
+44 333 200 5734Financial Difficulties
Bonprix UK Emails:
Bonprix UK Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bonprix UK Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Bonprix UK is 443332003035. 55% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Saturday.
Be prepared for the call as Bonprix UK may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bonprix UK Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Bonprix UK is 443332003035. 55% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Saturday.
Be prepared for the call as Bonprix UK may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.
People call Bonprix UK mainly because of account, return/ replace, payments and charges.
27% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Bonprix UK is customer.experience@fgh-uk.com. 86% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Bonprix UK Website:
Bonprix UK Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 8:00am - 6:00pm
Mailing Address:
Customer Services
2 Nunnery Square
Sheffield
S2 5DD
Bonprix UK Customer Service Reviews
Received my order which was later than expected and it was the wrong item and packaging damaged so I'm assuming it was delivery company's mistake.i soon resolved the problem with bonprix customer service the same day I rang
I contacted Bonprix about a website malfunction that prevents me using their site. Customer service was very responsive, but didn't seem able to cope with the fact that I was trying to be helpful, not complaining about an order.
I gave up.
If they don't want to know why they aren't getting online orders, I can't help them. Top marks for responsiveness, though!
How Good is Bonprix UK's Customer Service?
Summary of Bonprix UK Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bonprix UK?
Account Question:
- “My account”
- “I can’t get on to my account”
- “Close account”
Return/ Replace Question:
- “Return”
- “Return ussue”
- “To got a return sticker for my air fryer that is faulty to arrange a date for pick up too”
Payments and Charges Question:
- “Payment”
- “Make a payment”
- “Payments made”
Request for Information Question:
- “To talk to someone”
- “Place an order”
- “Questions about order”
Shipping and Delivery Question:
- “Non delivery”
- “Tracking order”
- “Awaiting delivery”
Product/ Service Question:
- “Complaint”
- “I want you to work with me and check my fitted bedsheet”
- “Out of stock order”
Activation/ Cancellation Question:
- “Order cancelled”
- “Cancel order”
Refund Question:
- “Missing refund”
Other Question:
- “Podtcofe”
- “Psyment”
- “To pay”
Compare Bonprix UK Customer Service To
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