Bonprix UK
Reviews and Complaints
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Verified Reviewer
To find out how to pay
Wasnt able find correct number to ring filled in the form and got a very polite lady who put me on right phone number I wasnt pissed about this just confused put me at ease
User's recommendation: A+never feel afraid like I used to some don’t bite your head off if confused
Request for item
- Customer seeks size 48 black men’s briefs.
- Look Again offers a 10-pack for £30, but it's out of stock.
- Customer plans to buy directly from you.
I am hoping that you can assist me, i am trying to buy your size 48 black mens briefs. Look Again (Freemans) do an order for £30...10 pack.
They are a very comfortably wear but are out of stock at Look Again and despite logging a request when next in and speaking to them, there is no indication when available.
So I thought go straight to you.
Can you assist. Thankyou .
User's recommendation: Unknown if received by the supplier !
Brentwood, Essex
Useless service
They haven't a clue, sales advisers have no idea, ñot trained to requirement, butt in when you try to explain your problem. One even hot angry with me.
Gave me a customer number from a different curviser account instead of my bonprix number.
When I try to log into bonprix it tell me my email address is not right, even though I get emails from them at that email address they say is not right for logging in. The site also tells me my post code is not right even though its on my account details.
Northampton, Northamptonshire
I did not receive the whole order
I ordered tank tops and two bras, I received the emails for a different color but not the bras. Please send me money or the bras
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to return order
I was sent an email to copy & paste a label to my browser. I do not have a computer etc so had no idea how to do this on my phone!
The lady on the phone was lovely & very helpful & is sending me a return label through the post. Many thanks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDEFAMATION OF BONPRIX BY SCAMMERS
Hi,
I am Samuel from Nigeria.
In my bid to get a remote job online, I came across a site where I was linked to the HR manager. This manager introduced me to the hiring manager, who introduced me to Bonprix. They said all I had to do was promote their goods, ensuring the reviews have more stars, by completing 40 tasks per day. We earn a one percent commission for this.
All we had to do was buy USDT on BYbit (a cryptocurrency wallet), send it to the Bonprix address, then complete tasks to earn our commission and withdraw.
I have invested over 3 million naira into this, and they now refuse to allow me to withdraw my USDT.
All my savings, and other people's money, are at stake. It was in this moment, I realized it was a scam website pretending to be Bonprix.
They are tarnishing the image of Bonprix and I need to get my funds back.
The HR manager's name is Jessica and her number is: +44 7400 ****41.
The hiring manager, who guided me until I was scammed, is Noah. His number is: +49 1521 ****432.
Please trace them, get them arrested, and help me recover my funds before they completely damage your brand and goodwill.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid 3 payments of £30 only meant to pay one
Would like £60 paid back into my account.
Has soon haspossible..
Only meant to pay £30 paid £90 want some refunded.
Edinburgh, Edinburgh
Wrong item sent
I ordered boots and received a doll.when I called to report the error the lady I spoke to was very helpful polite very nice she sorted it all out in minutes
Make a payment as your stupid website wont allow me to sign in
After trying to sign into my Account the website wouldn't allow my password yet again so I went through the reset password prossess the reset password link you sent wouldn't work..so after may tries still cant access my account or reset my password...
STUPID BONPRIX WEBSITE ABSOLUTELY USELESS NOT FIT FOR PURPOSS...use
User's recommendation: Use another company ..
Dungannon, Mid Ulster
Return not picked up
Wrong information given still waiting for the correct label to return 2 items. The courier cant take it as I have been given the wrong information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo bar code for return
Sending back item as too much material on buttocks.
Great customer service.
Lovely person , polite and friendly.
User's recommendation: Good company , try them .
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They just tried me too.
I think that scammer working. because not logical the reviewer completing 40 tasks where you must only click. star review because customer must do not reviewer
Utter dirt bags